Shipping Policy
At Walking Protest, we aim to provide efficient and reliable shipping services for both domestic and international orders. Please review our shipping policy for a smooth shopping experience:
CHRISTMAS CUT OFF DATES:
** All orders placed before December 10th will be dispatched in the next 1-3 business days. Orders placed after December 10th will be dispatched from the 27th of December. If you urgently need your order by a certain time - please contact us & we will try see how we can assist in expediting this for you.**
Shipping Destinations:
1. We offer shipping services both domestically and internationally through Australia Post.
Standard Domestic ( within Australia ) is $12.00aud
Express Domestic ( within Australia ) is $15.00aud
Standard International ( outside Australia ) is $30.00aud
Express International ( outside Australia) is $40.00aud
Please note, customs & duties are not calculated in our shipping & are subject to the country of delivery. Walking Protest is not responsible for these external costs and can't give an estimation of what they will be. Customs, duties & taxes are to be paid by the customer. Please contact your local courier with any concerns.
Shipping Timeframes:
1. Express shipping usually takes 2-3 business days domestically & 5-10 business days internationally.
2. Standard shipping typically takes 3-5 business days domestically & 10-16 business days internationally.
3. We cannot guarantee delivery within a specific window due to various factors in the shipping process, tracking will give you the most updated intel towards your parcels journey.
Order Processing Time:
1. Orders are processed and shipped within 3 business days of receiving.
2. If for some reason your order can't be fulfilled, you will always be notified via email.
Lost or Stolen Orders:
1. Unfortunately, orders may occasionally go missing or be stolen during transit.
2. Walking Protest is not liable for lost or stolen orders, and we do not provide compensation in such cases.
3. In such cases, contacting Australia Post for compensation is the best solution.
Signature Upon Delivery:
1. To reduce the risk of lost or stolen orders, we recommend opting for a signature upon delivery.
2. This extra precaution adds an additional layer of security to ensure your order reaches you safely.
Shipping Inquiries:
1. For any shipping-related inquiries or concerns, please contact our customer service team at madeline@walkingprotest.co.
A WALKING PROTEST CARRIED ON OUR BACKS
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EDUCATION
At the core of our mission lies a commitment to consumer education as we recognise the pivotal role that individuals play as catalysts for change. Our goal is to cultivate a spirit of inquiry within our community, inviting you to explore our relationship with earth & fashion's impact with a string of hope setting the foundation for a newly inspired industry.
CIRCULARITY
Our values are simple but deeply rooted—we aim to reflect nature for a healthier planet. The fashion industry's annual waste of 92 million tons is a serious climate emergency, and we're passionate about addressing this & making a change. Our collections represent a commitment to circular supply chains, where every component is carefully considered to ensure it returns harmlessly back to the Earth. Our hope is to inspire other companies to adopt similar practices, contributing to the well-being of our planet in this contemporary world.
REGENERATION
The concept of regeneration is still finding its way into universal understanding, closely tied to circularity and vital for the healing of our Earth. In our supply chain, we make it a priority to collaborate with materials and companies that actively engage in practices aimed towards regenerating the Earth, its soil, and ecosystems. Our focus lays within promoting biodiversity and carbon sequestration through our supply chain. Fashion holds a power to instigate positive change for our environment, and we're here to shine a spotlight on that potential.
COMMUNITY
Hope stands as the antidote to our collective fears, and the power of community is the catalyst for significant change. Walking Protest beckons everyone—whether you're a climate enthusiast, someone unfamiliar with environmental issues, an advocate for change, or indifferent. Our mission is to create a safe space for all, where questions find voice, theories are challenged, and the seeds of inspired change can take root in the vibrant and lively Walking Protest World.